Efficient

Logistics Software Solutions

SBNTEX provides end-to-end solutions for the key areas of the Logistics, Supply Chain Management and Shipping with high degree of parameterization and industry-best practices to ensure that management business policies get implemented as desired "on time" with minimal ROI.

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Wide

Customer Acceptance

SBNTEX is one of the leading providers of world class logistics & Supply chain software’s catering to the needs of a logistics manager, warehouse manager, freight forwarder and cargo operators. Our applications help large number of customers in varied industry segments like food and beverages, retail, pharmacy, consumer goods to take care of its logistics needs.

Services

SBNtex provides you 100% hand holding – till your business applications and systems are fully functional and operate at full throttle.

The prime objective of these services is to ensure that the customer reaches the objective of ROI model faster.

The exhaustive list of offerings is enlisted as below:

  • RAID - Rapid Application Implementation Deployment

    SBNtex ensures that a RAID member will be placed at the customer's premises and will physically overlook the operations of implementation and systems deployment. He will closely co-ordinate the activities of data transformation (as mentioned below) with his team in home base ensuring that all jobs are achieved in the defined parameters - on time and within costs. The management is thus assured of achieving its goals quickly.

  • Data Transformation Services

    Data Conversion – Existing data from legacy systems are converted into SBNtex application database

    Data Hygiene - Ensuring that the data is cleaned to suit the newly developed system

  • Customization

    We can help you ensure your systems are ready for business right out of the box. To ensure that the customer takes full advantage of our offerings, SBNtex works closely with the customer to customize the solution to specific needs and allows you to get down to business quickly. Let us design a custom solution for you making the product a perfect fit for your organization!

  • "We Care" Support Service

    Our support stations in India cater to global clients through e-mail, chat and tele-support. Our systems and internal processes ensure that no customer Technical Assistance Request , however minor, remains unresolved beyond pre-set time limits. The customer request, if unresolved, is auto-escalated to the Complex Problem Escalation Team . This team is geared to make independent assessment of the request and take decisive action until resolution and proactive problem prevention. Our Global Support Services plans encompass a variety of support choices to suite every need and level of user expertise. Three different pre-defined service levels are offered: Bronze, Silver and Gold.